We are excited to announce that RHJ Group has recently received valuable client feedback from one of our esteemed accountancy clients based in Portugal. This feedback is a testament to our team’s commitment towards providing exceptional services to our clients across the globe. As a result, we have decided to publish this feedback online for everyone to read and gain insight into the experience of working with RHJ Group.
Read more below…
Business overview
Libertiavança Lda, headed by K Cilliers, is an IT consultancy firm which focuses on video game development and software engineering. K Cilliers, originally from South Africa, has brought his expertise to Portugal, where he has established a business.
Problem statement
K Cilliers shared when he first moved to Portugal, he was recommended to a Portuguese accountancy firm because “…they were cheap and I was in need of an accountant due to the work going on inside and outside of the country. However, this arrangement quickly proved problematic.”
In his own words, K Cilliers explained he didn’t understand too much during the initial setup but, “I came to find out I was paying for loads of things which had no explanation, and I couldn’t easily communicate with the accountancy team properly; due to a language barrier.”
It became evident that the low-cost services were leading to poor-quality advice, leaving K Cillier’s business growth and tax optimisation needs unmet.
Solution and results
In search of a more effective solution, K Cilliers carried out a simple Google search for English-speaking accountants in Portugal and found RHJ Accountants. After speaking with several firms, K Cilliers chose RHJ for their organised approach and broader focus beyond Portuguese tax laws.
Since partnering with RHJ Accountants two years ago, K Cilliers has experienced significant improvements. His dedicated accountant, Flávio, has provided invaluable assistance; “If I want to change or reduce something, Flávio is always ready with ideas and what the possible options are”. The ease of phone communication has also proven advantageous; “I appreciate the support I get here, reducing the potential for misunderstandings common in email exchanges and accountancy jargon I don’t always understand.”
Client endorsement
“I would recommend RHJ – especially Flávio to anyone.”; this underscores the trust and satisfaction with the services provided.
From the initial meeting with RHJ, K Cilliers appreciated the transparency in service breakdowns, costs, and expectations. This level of clarity has been a consistent feature of his experience with his dedicated corporate tax team within RHJ Accountants.
“Overall RHJ Accountants have been so good to me, as I said, I would definitely recommend; they have contributed to the success of Libertiavança Lda by providing reliable, comprehensive, and clear financial advice tailored to the unique needs of myself and the business.”
K Cillier’s experience stands as a testament to the positive impact that effective accounting support can have on a business’s growth and stability.
Need a new accountant?
At RHJ Group, we understand that every business and individual has unique needs when it comes to managing their finances. That’s why we offer customised packages tailored to your specific situation, whether you are located in Portugal, Cyprus, Malta, the UK or UAE. Our services extend beyond just companies; we also provide ongoing or one-off support for individuals who require expert financial guidance.
Let us take care of your accounting needs so you can focus on growing your business and achieving your personal financial goals. Contact us today to learn more about our personalised services!
